Piste Hotels

Hotel La Neige

★★★★★ Happo Wadanonomori, Hakuba, Nagano-ken, 399-9301, Hakuba, JP

9.4 guest rating· 53 reviews

About this hotel

Ski-in/Ski-out Access & Bicycles

Embrace convenience with ski-in/ski-out access and the option to rent bicycles to explore the beautiful surroundings.

Fine Dining & Room Service

Indulge in delectable meals at the hotel's restaurant or enjoy the comfort of your room with convenient room service during designated hours.

Luxurious Amenities & Comfortable Rooms

Relish in luxury with amenities like complimentary wireless internet, concierge services, babysitting options, and air-conditioned rooms equipped with modern facilities.

Experience mountain luxury at Hotel La Neige Higashikan, steps away from Hakuba Valley Ski Area. Book now for an unforgettable mountain retreat!

Amenities

  • Free WiFi
  • Free newspapers in lobby
  • Free self parking
  • Breakfast available (surcharge)
  • Downhill skiing nearby
  • Ski passes available
  • Ski storage
  • Ski-in/ski-out access
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Airport transportation - pickup (surcharge)
  • Banquet hall
  • Concierge service
  • Fireplace in lobby
Show all 21 amenities
  • Free area shuttle
  • Garden
  • Hiking/biking trails nearby
  • Luggage storage
  • Multilingual staff
  • Terrace
  • Wheelchair accessible

Location

© OpenStreetMap contributors

Happo Wadanonomori, Hakuba, Nagano-ken, 399-9301, Hakuba, JP

Check-in
from 03:00 PM to 11:00 PM
Check-out
until 11:00 AM

What guests say9.453 reviews

+ High-quality food options+ Beautiful interior designUncomfortable sofa seating
Cleanliness9.1
Service9.6
Location9.6
Room Quality9.1
Amenities9.6
Value for Money9.1

Guest review

10.0

食事は夕食はフルコースで朝食はオムレツ、目玉焼き、エッグベネディクトから選べる。とてもボリュームがあった。 壁紙やベッドにかけてある布の絵柄が素晴らしい。

みなみ · 2025-08-12

Guest review

8.0

部屋は良かったが、ソファーのシート部分が薄く、お尻が痛かった。見た目は問題ないが座り心地は改善すべき。

Verified traveler · 2025-08-09

Guest review

10.0

ホスピタリティー/おもてなしが最高でした。 イレギュラーなリクエストにも快く対応下さり、お部屋も水回りもとても清潔で、気持ちよく過ごせました。 テラスでのお食事も最高に美味しかったです。 白馬に行く際には必ず再訪します!

あやこ · 2025-07-01

Guest review

10.0

El personal es muy amable, la parada para el autobús que transporta a las estaciones de ski está justo saliendo del hotel 3 min caminando, te hacen la vida muy cómoda y el desayuno es muy bueno y basto. Sin duda regresaría.

Edgar · 2025-02-07

A Wonderful Hotel. And Twice as Wonderful Staff.

10.0

I have visited this property four times since 2012. The hotel is beautifully nestled in the forest and lit up with pin lights, the rooms are lovely and spacious and come with a deep plunge bath. It is convenient to walk to the slopes, on the main shuttle service and one can walk to surrounding restaurants, bars and ski rentals. But what stands this hotel apart is the impeccable service from the amazing staff. During ski season they lay out your warm ski/boarding boots at the door, and they help you get transportation to the lifts. At the end of the day they greet you at the door with a smile, take your wet gear and swap back your warm personal shoes. There is a lovely lobby for an apre glass of wine and a fireplace for roasting marshmallows. They help you find reservations to dinner and help you sort transportation to and from. I travel globally for work and leisure, from the smiles to the can-do, and truly helping guest I have found rare a team that could exceed in provincially my an amazing experience. So hotel I give top marks, and for the hotel staff, double that. 👍👏🙏

Gregory · 2025-02-02

ชอบที่นี่มาก

10.0

เราพักที่นี่สองคืนพนักงานต้อนรับดีมากการบริการอบอุ่นอาหารเช้าดีแต่ถ้าจะทานอาหารค่ำค่ำเราพักที่นี่สองคืนพนักงานต้อนรับดีมากการบริการอบอุ่นอาหารเช้าดีแต่ถ้าจะทานอาหารค่ำต้องจองก่อนล่วงหน้า3วัน แต่ติดนิดนึงว่าเราจองห้องอีกแบบแต่ได้อีกแบบ ด้วยเราขี้เกียจค้นหาตอนจอง เลยไม่ได้โต้แย้ง ห้องกว้างดี การบริการดีมาก ห้องสวย อาหารเช้าดีมาก ไม่มากไม่น้อยไป

Nichamonkarn · 2025-01-05

Good to know

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Pets

Pets not allowed

Sustainability Certifications

Property confirms they are implementing guest safety measures

General

Guests are provided with free hand sanitizer

General

Staff temperature checks are conducted regularly

Accessibility

No elevators

General

Staff wears personal protective equipment

General

Temperature checks are available to guests

General

Food service has been amended for enhanced safety

General

Property is cleaned with disinfectant

General

Social distancing measures are in place

General

Professional property host/manager

Sustainability Certifications

Property confirms they are implementing enhanced cleaning measures

General

Unicode Support true

General

Masks are compulsory at the property