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Piste Hotels

Hotel Derby

★★★ Bahnhofstrasse 22, Zermatt, CH

8.8 guest rating· 544 reviews

On the mountain

Hotel Derby lists Skiing, Ski storage and Ski school, the ski credentials that put it on Piste Hotels.

About this hotel

Central Location and Convenience

The Hotel Derby in Zermatt offers a prime location on the main street, just 50 meters from the train station and the Gornergrat Railway. With the Sunnegga Cable Car a mere 5-minute walk away, convenience is at your doorstep for exploring the stunning surroundings.

Cozy Chalet-Style Rooms and Modern Apartments

Experience the charm of chalet-style rooms in the main building, while the Residence Bellevue boasts modern renovations. Each unit includes essential amenities like a minibar, safety deposit box, and private bathroom. Additionally, apartments with fully equipped kitchens are available for a comfortable stay.

Dining Excellence and Discounts

Indulge in Italian and international cuisine at the on-site restaurant with a terrace, offering delectable flambé dishes. As a bonus, hotel guests enjoy a generous 15% discount at the restaurant, enhancing your dining experience.

Ready to experience the perfect blend of comfort and convenience at Hotel Derby? Book now for an unforgettable stay in Zermatt!

Rooms & rates

Twin Room Arve

Sleeps 2 · 20 m² · 2× Twin bed

  • Desk
  • Private bathroom
  • Safety deposit box
  • TV
  • Telephone

Twin Room Arve Plus 2

Sleeps 4 · 25 m² · 2× Twin bed, 2× Bunk bed

  • Desk
  • Private bathroom
  • Safety deposit box
  • TV
  • Telephone

Twin Room - Residence Bellevue

Sleeps 2 · 20 m² · 2× Twin bed

  • Desk
  • Private bathroom
  • Shower
  • Safety deposit box
  • TV

Three-Bedroom Apartment - Residence Bellevue

Sleeps 6 · 110 m² · 2× Twin bed, Queen bed, 2× Twin bed

  • Desk
  • Private bathroom
  • Additional bathroom
  • Kitchen
  • Coffee/tea maker

One-Bedroom Apartment with Sofa Bed - Residence Bellevue

Sleeps 4 · 49 m² · 2× Twin bed, Sofa bed

  • Desk
  • Private bathroom
  • Kitchen
  • Coffee/tea maker
  • Coffee machine

Family Double Room (Arve Plus 2 - Kajütenbett)

Sleeps 4 · 25 m² · 2× Twin bed, Bunk bed

  • Desk
  • Laptop-friendly workspace
  • Private bathroom
  • Free WiFi
  • Safety deposit box

Double Room (Arve)

Sleeps 2 · 22 m² · 2× Twin bed

  • Desk
  • Laptop-friendly workspace
  • Private bathroom
  • Free WiFi
  • Safety deposit box

Apartment (Bellevue)

Sleeps 4 · 48 m² · Double bed, 2× Sofa bed

  • Desk
  • Laptop-friendly workspace
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

Familyroom Arve

Sleeps 3 · 35 m² · 2× Twin bed, Double bed

  • Desk
  • Private bathroom
  • Shower
  • Safety deposit box
  • TV

Double Room Single Use Arve

Sleeps 1 · 18 m² · Twin bed

  • Desk
  • Private bathroom
  • Shower
  • Safety deposit box
  • TV

Amenities

  • Free WiFi
  • Restaurant
  • Screens / Barriers between staff and guests for safety
  • Pets allowed
  • Pet bowls
  • Golf course
  • Ski school
  • Ski storage
  • Skiing
  • Tour desk
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Airport shuttle (additional charge)
Show all 55 amenities
  • Baby safety gates
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Currency exchange
  • Cycling
  • Daily housekeeping
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Hiking
  • Invoice provided
  • Ironing service
  • Key card access
  • Kid meals
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Outdoor furniture
  • Packed lunches
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shared lounge/TV area
  • Shuttle service
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Sun terrace
  • Terrace
  • Wine/champagne

Location

What guests say8.8544 reviews

+ Central location+ Friendly staff+ Clean rooms+ Good breakfast choicesSmall room sizeOld carpetLimited amenities
Cleanliness8.8
Service9.3
Location9.3
Room Quality8.2
Amenities8.8
Value for Money8.2

Great Location, staff and restaurant !

10.0

Kristianne at the front desk was lovely. She helped us navigate the trains and gave us great tips for shopping.She also let us know we would receive 15% off dinner in the hotel restaurant , so we ate there two nights and the food and service was excellent. The room was spacious and we had a great balcony . It was across from a construction site, but we still had a view of the Matterhorn and relaxed on the balcony with breakfast. The WiFi was excellent, location close to the train station on a main shopping/ dining street, beds were comfortable and bathroom was larger than most of the European hotel baths. Breakfast was included and had plenty of choices.

It would be good to have a fan or a/c because it was hot overnight, but the balcony door tipped in for some fresh air.

eileen · US · 2026-09-03

Very comfortable stay. Welcoming and friendly.

8.0

Location good.

Sita · GB · 2026-08-31

Perfect location for a short getaway

9.0

Perfect location, very clean, good breakfast and very helpful receptionist

It would have been nice to have the option of tea/coffee in the room

Denise · GB · 2026-08-31

Guest review

4.0

The location of the hotel is brilliant, and from the exterior it looks nice

but to say our room was a disappointment would be an understatement. It was a bizarre in that the room in sq meters was probably fine, but it was long and narrow. Other than the bed, the only furniture was an old desk and chair that Ikea would have been ashamed of, plus a old wardrobe pushed sideways into a corner. To top it off, the room did have a balcony, but it looked straight out at the back of the neighbouring building, less than a meter or two away. In fact, I could step down off the balcony onto the roof of the neighbouring garage. It has to be the only room in Zermat with absolutely no view! It should have been used as a storage room rather than given to paying guests. We are not sure what we did wrong to get this room, rather then the pleasant ones they show in the photos. Especially since we were not in peak season. fortunately most of the other hotel rooms we had in Switzerland were brilliant - but not this one.

Douglas Dow · AU · 2026-06-18

Piste Hotels · questions

How close is Hotel Derby to the slopes?
It lists Skiing, Ski storage and Ski school. Exact lift distances vary by season; check with the hotel.

Good to know

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please note that construction work is taking place nearby and the hotel may be affected by noise. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.