Serras Andorra
★★★★★ Carretera General, Soldeu, AD
9.3 guest rating· 610 reviews
About this hotel
Luxurious Accommodation
Serras Andorra offers 57 spacious and bright rooms and suites designed for your well-being, most with stunning mountain views and a balcony or terrace.
Culinary Excellence
Indulge in a gastronomic experience curated by our Michelin Star chef, Marc Gascons, in various hotel spaces. Whether in the restaurant overlooking Grandvalira, the Lounge Bar, or on the terrace, savor the finest quality products.
Convenient Location
Situated in the Vall d’Incles region with picturesque views of the Grandvalira mountains, our 5* GL hotel is just a short drive from Pas de La Casa and Andorra La Vella. Free transport to Grandvalira Ski Resort in winter and hiking trail starting points in summer adds to the convenience.
Experience luxury, fine dining, and convenience at Serras Andorra. Book your stay now!
Amenities
- WiFi available
- Indoor pool
- Swimming pool
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Fitness center
- Fitness facilities
- Accessible parking
- Parking
- Parking garage
- Private parking
- Valet parking
- Breakfast in the room
Show all 95 amenities
- Restaurant
- Bar
- Snack bar
- Ski equipment hire on site
- Ski pass vendor
- Ski school
- Ski storage
- Ski-to-door access
- Skiing
- 24-hour front desk
- Tour desk
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Babysitting/child services
- Beauty Services
- Bike tours
- Board games/puzzles
- Car hire
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Children's playground
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Currency exchange
- Cycling
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Electric vehicle charging station
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Games room
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Hiking
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Kids' club
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Lockers
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Outdoor furniture
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Shuttle service
- Shuttle service (additional charge)
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Sun terrace
- Terrace
- Walking tours
- Wine/champagne
Location
Carretera General, Soldeu, AD
- Check-in
- from 03:00 PM to 11:30 PM
- Check-out
- until 12:00 PM
What guests say9.3610 reviews
Excellent, great service, lovely play area for kids, family begged to return
10.0Beautiful
− Nothing
Guest review
10.0Todo y destacando el personal
Excel.lent en tots els sentits
10.0
Totally recommended - big rooms, great service.
10.0Beautiful property with amazing team.
− The breakfast on the weekdays in June was a bit limited, but i understand its a low season and on the weekends they extended it.
Siempre es un placer volver a este hotel
10.0Cómodo y acogedor
Good to know
Children under 2 years old can stay for free in the room. All requests are subject to the room category. Meals or extra services required are not included and should be paid at the hotel.
Parking fees are EUR 25 per day, per car. We require advance booking. Please contact the property directly.
During the high season period from December 19 to – January 5, we require 100% deposit prepayment in advance upon booking. From January 29th to february 28th we require 100% deposit prepayment in advance upon booking in order to guarantee the reservation.
The New Years Eve Gala Dinner is mandatory for all guests staying on 31 December, prices are not included in the accommodation. Events team will contact you in order to pre-book.
When booking 7 rooms or more, different policies and additional supplements may apply.
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children from 3 years old to 6 years old stay for € 55 per person per night when using an available extra bed.
People 7 years old and over stay for € 95 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
›Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
›Parking
Private parking is possible on site (reservation is needed) and costs EUR 25 per day.
›Pets
Pets are not allowed.