Piste Hotels

Fenix West

★★★ Kitanominecho, Furano, Hokkaido, 076-0034, Furano, JP

9.4 guest rating· 47 reviews

About this hotel

Ski-in/Ski-out Access

Embrace the ultimate winter getaway with direct access to the slopes for a convenient and thrilling skiing experience.

Dining Options

Indulge in delectable culinary delights at Ronin Coffee or savor quick bites at the on-site cafe for a delightful dining experience.

Convenient Amenities

Enjoy a hassle-free stay with services such as luggage storage, laundry facilities, and complimentary parking, ensuring a stress-free vacation.

Experience the perfect mountain retreat at Fenix West in Furano. Unwind in the heart of the mountains, steps away from Furano Ski Resort. Book now for an unforgettable ski-in/ski-out adventure.

Amenities

  • Free WiFi
  • Parking (limited spaces)
  • Hot springs nearby
  • Free self parking
  • Secured parking
  • Breakfast available (surcharge)
  • Ski equipment rentals on site
  • Ski lessons on site
  • Ski lift privileges
  • Ski storage
  • Ski-in/ski-out access
  • Front desk (limited hours)
  • Bicycle rentals nearby
  • Concierge service
Show all 23 amenities
  • Ecotours nearby
  • Elevator
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Luggage storage
  • Mountain biking nearby
  • Smoke-free property
  • Snowboarding nearby
  • Wheelchair accessible

Location

© OpenStreetMap contributors

Kitanominecho, Furano, Hokkaido, 076-0034, Furano, JP

What guests say9.447 reviews

+ Excellent service+ Clean and modern roomsLimited food beverage optionsPotential crowding in laundry facilities
Cleanliness9.5
Service9.9
Location9.5
Room Quality9.4
Amenities9.0
Value for Money9.4

Guest review

10.0

房間乾淨舒適 沒有早餐景觀美麗

PinJen · 2025-10-11

“Beautiful Exterior, Disappointing Service

2.0

Here’s the English translation of your review: --- I stayed at this hotel for three days. The exterior is stunning and beautifully designed. However, the cleanliness leaves much to be desired. In three days, housekeeping only came once—and all they did was change the sheets and take out the trash. The floors weren’t even lightly cleaned. After checking out, I realized I had left something behind. I tried contacting the hotel by phone and email, but received no response. If you’re currently considering booking this hotel, I strongly suggest you look into other options instead. --- Let me know if you’d like to polish the tone for a public review or adapt it for a complaint email.

KuoYang · 2025-10-09

Guest review

10.0

The room was spacious and the bathroom was really nice. Cafe on site made amazing coffees.

Janine · 2025-10-08

Guest review

10.0

清潔感がありまた利用したいと思える施設でした。

?? · 2025-09-27

Guest review

10.0

Excellent stay, clean rooms, good service

LAICHEE · 2025-09-27

Guest review

10.0

nice

QI · 2025-09-24

Good to know

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Pets

Pets not allowed

Noise policy

Noise-free rooms not guaranteed

Guest type

Essential workers only - NO

General

Professional property host/manager

General

Unicode Support true