Skip to content
Piste Hotels

Hotel Ambassador Zermatt

★★★★ Spiss-Strasse 10, Zermatt, CH

8.4 guest rating· 2181 reviews

On the mountain

Hotel Ambassador Zermatt lists Skiing, Ski storage, Ski school, Ski equipment hire on site and Ski pass vendor, the ski credentials that put it on Piste Hotels.

About this hotel

Central Location and Stunning Views

The Hotel Ambassador Zermatt is conveniently located just 100 meters from the Zermatt train station and offers breathtaking panoramic views of the Matterhorn from every balcony.

Luxurious Amenities

Guests can unwind in the large heated indoor pool, relax in the whirlpool, and rejuvenate in the sauna. The free high-speed WiFi ensures you stay connected throughout your stay.

Dining and Entertainment

Indulge in a culinary journey at the Tapas & Wine restaurant offering Swiss and Spanish delicacies. Afterward, head to the inviting lounge and bar for a wide selection of drinks to enjoy a relaxing evening.

Ready to experience luxury and comfort in Zermatt? Book your stay at Hotel Ambassador now.

These prices drop 10% for members

Membership is free and takes one email address. No password, and the prices on this page update straight away.

Price drops on hotels you save, plus our price research. One click to stop.Already a member? Sign in

Rooms & rates

Standard Twin Room

Sleeps 2 · 25 m² · 2× Twin bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Minibar
  • Shower

Family Suite

Sleeps 4 · 60 m² · 2× Twin bed, 2× Twin bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Adapted bath
  • Minibar

Suite

Sleeps 3 · 60 m² · 2× Twin bed, Sofa bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Adapted bath
  • Minibar

Twin Room with Matterhorn View

Sleeps 2 · 25 m² · 2× Twin bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Minibar
  • Shower

Amenities

  • Free WiFi
  • Heated pool
  • Indoor pool
  • Indoor pool - seasonal
  • Swimming pool
  • Fitness/spa locker rooms
  • Sauna
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Pets allowed
Show all 75 amenities
  • Ski equipment hire on site
  • Ski pass vendor
  • Ski school
  • Ski storage
  • Skiing
  • 24-hour front desk
  • Tour desk
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
  • Allergy-free room
  • Board games/puzzles
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Currency exchange
  • Cycling
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Garden
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Hiking
  • Hot tub/Jacuzzi
  • Invoice provided
  • Ironing service
  • Key card access
  • Kid meals
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Outdoor furniture
  • Packed lunches
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Public transport tickets
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Sun terrace
  • Terrace
  • Wine/champagne

Location

What guests say8.42181 reviews

+ Friendly staff+ Great locationOutdated decorLimited breakfast options at times
Cleanliness7.6
Service9.1
Location9.1
Room Quality8.1
Amenities8.1
Value for Money8.6

Location fantastic, view incredible.

9.0

Location was perfect, staff were super helpful and a beautiful room with view.

Ann-Marie · GB · 2026-09-04

Overall I recommend

10.0

Great view

There is no iron

Wioletta · US · 2026-08-30

Piste Hotels · questions

How close is Hotel Ambassador Zermatt to the slopes?
It lists Skiing, Ski storage, Ski school, Ski equipment hire on site and Ski pass vendor. Exact lift distances vary by season; check with the hotel.

Good to know

Please note that Zermatt is car-free and can only be reached by train. Guests can drive to Täsch and continue to Zermatt by train or taxi.

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.