Hotel Ambassador Zermatt
★★★★ Spiss-Strasse 10, Zermatt, CH
8.4 guest rating· 2118 reviews
About this hotel
Central Location and Stunning Views
The Hotel Ambassador Zermatt is conveniently located just 100 meters from the Zermatt train station and offers breathtaking panoramic views of the Matterhorn from every balcony.
Luxurious Amenities
Guests can unwind in the large heated indoor pool, relax in the whirlpool, and rejuvenate in the sauna. The free high-speed WiFi ensures you stay connected throughout your stay.
Dining and Entertainment
Indulge in a culinary journey at the Tapas & Wine restaurant offering Swiss and Spanish delicacies. Afterward, head to the inviting lounge and bar for a wide selection of drinks to enjoy a relaxing evening.
Ready to experience luxury and comfort in Zermatt? Book your stay at Hotel Ambassador now.
Amenities
- WiFi available
- Heated pool
- Indoor pool
- Indoor pool - seasonal
- Swimming pool
- Fitness/spa locker rooms
- Sauna
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Snack bar
- Pets allowed
Show all 75 amenities
- Ski equipment hire on site
- Ski pass vendor
- Ski school
- Ski storage
- Skiing
- 24-hour front desk
- Tour desk
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Allergy-free room
- Board games/puzzles
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Currency exchange
- Cycling
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Express check-in/check-out
- Face masks for guests available
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Hiking
- Hot tub/Jacuzzi
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Outdoor furniture
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Public transport tickets
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Sun terrace
- Terrace
- Wine/champagne
Location









Spiss-Strasse 10, Zermatt, CH
- Check-in
- from 12:00 AM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say8.42118 reviews
Guest review
10.0Le personnel multiculturel hyper sympathique, la cuisine excellente et très savoureuse. La qualité du service, des chambres. L'accueil est fabuleux. J'y retournerai !
− Rien
Money for value
10.0Location
− Nothing
Espacioso y comodo, un mini apartment
10.0The rooms where really comfortable.
Guest review
8.0Service good and room is comfortable
− Traffic location is good. But not good for Matthorn mountain view.
Guest review
10.0Here’s a polished review you can post: We had an amazing stay at Hotel Ambassador! The hotel is in a fantastic location, just a short walk from the railway station, which made getting around very convenient. The staff were incredibly friendly, welcoming, and always ready to help. Since we were on our honeymoon, they surprised us by upgrading us to one of their best rooms, which made our stay even more special. We truly appreciated this thoughtful gesture. The hotel also has great amenities, including a swimming pool and a jacuzzi, which were perfect for relaxing after a day of exploring. Overall, the hotel offered excellent value for money, and we absolutely loved our stay. We would highly recommend Hotel Ambassador to anyone looking for a comfortable stay with exceptional service.
Good to know
Please note that Zermatt is car-free and can only be reached by train. Guests can drive to Täsch and continue to Zermatt by train or taxi.
If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
›Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
›Pets
Pets are allowed on request. Charges may be applicable.
›Internet
WiFi is available in all areas and is free of charge.
›Parking
No parking available.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.