Piste Hotels

Hotel AMBiANCE

★★★ Riedstrasse 98, Zermatt, CH

9.1 guest rating· 317 reviews

About this hotel

Luxurious Renovation

Completely renovated in June 2014, Hotel Ambiance Superior in Zermatt offers free WiFi. Zermatt Train Station is a 10-minute walk away, and the Sunnegga Express funicular is only 600 metres away.

Elegant Rooms with Views

All rooms have an en-suite bathroom and a cable TV. Most of them also feature a balcony. Some rooms offer unobstructed views of the Matterhorn.

Convenient Location

Nestled just a short stroll from Zermatt Train Station and Sunnegga Express funicular, Hotel Ambiance Superior offers a perfect blend of comfort and accessibility.

Book now for an unforgettable stay at Hotel Ambiance Superior in picturesque Zermatt!

Amenities

  • WiFi available
  • Spa/wellness center
  • Sauna
  • Breakfast takeaway containers
  • Bar
  • Snack bar
  • Pets allowed
  • Sun loungers or beach chairs
  • Ski storage
  • Skiing
  • Tour desk
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
Show all 53 amenities
  • Beauty Services
  • Board games/puzzles
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Concierge service
  • Daily housekeeping
  • Delivered food - securely covered
  • Express check-in/check-out
  • Fire extinguishers
  • First aid kit available
  • Games room
  • Garden
  • Hand sanitizer in guest room and key areas
  • Heating
  • Hiking
  • Hot tub/Jacuzzi
  • Invoice provided
  • Key card access
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Minimarket on site
  • Outdoor furniture
  • Packed lunches
  • Pedicure
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Shuttle service
  • Shuttle service (additional charge)
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Sun terrace
  • Terrace
  • Vending machine - drinks
  • Vending machine - snacks

Location

© OpenStreetMap contributors

Riedstrasse 98, Zermatt, CH

Check-in
from 04:00 PM to 07:00 PM
Check-out
until 11:00 AM

What guests say9.1317 reviews

+ Friendly staff+ Clean rooms+ Beautiful location+ Great breakfastSmall room sizeLimited amenitiesExpensive breakfast
Cleanliness9.5
Service8.5
Location10.0
Room Quality8.9
Amenities8.5
Value for Money8.4

Guest review

10.0

阳台就可以看到马特洪峰

如果早餐可以免费提供就好了,一个人25瑞士法郎确实有点贵了

kuibo · CN · 2025-10-15

Guest review

6.0

Unfortunately, the room I was given was right next to a construction site. When I called to inform the staff, the female staff member told me that I couldn’t change rooms unless I upgraded and paid extra. The hotel wasn’t even half full at the time, so it was quite disappointing. It would have been a great opportunity to create a positive impression for a first-time guest, but instead, I was met with unhelpful response. On the other hand, the male receptionist was very kind, polite, and welcoming — I appreciated his attitude. It’s a pity, because I had planned to come back during the ski season, but after this experience, I don’t think I’ll be staying at this hotel again. Also The room still had some dust on the phone and the desk.

Cindy · 2025-10-10

Das Hotel hat eine gute Lage und ist absolut empfehlenswert. Herausragend ist das freundliche Person

7.0

Das Personal war ausgesprochen freundlich und hilfsbereit. Unser Zimmer war zweckmäßig eingerichtet und sehr sauber.Das Frühstück war reichlich und sehr gut.

Unser Zimmer war sehr klein, das Bett ausgesprochen schmal für 2 Personen.

Ulrike · DE · 2025-10-10

Guest review

10.0

The staff was excelent

Na

Samuel · PR · 2025-10-09

On a apprécié notre séjour et on revient avec certitude à Zermatt.

10.0

chambres et salles de bains très propres accueil très chaleureux grand choix au déjeuner avec des produits régionaux Malheureusement il y avait des chantiers autour de l'hôtel (vous n'y pouvez rien), mais à part ça, la vue est belle et l'hôtel se situe à un endroit calme mais quand même près du centre.

L'accès à la douche/baignoire n'est pas très simple. Je ne sais pas comment c'est dans les autres chambres, mais une personne âgée aurait de la peine à "grimper" dans la douche. Le bas de la porte de la douche n'est pas complètement étanche, suite à ça, on avait une petite inondation au sol... :-)

CH · 2025-10-05

Good to know

Construction work will be carried out from 07:00 to 19:00. Some rooms may experience noise disturbance during this time.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please let Hotel Ambiance know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property directly.

When traveling with dogs, please note that an extra charge of CHF 25 per dog, per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Pets

Pets are allowed on request. Charges may be applicable.

Internet

WiFi is available in all areas and is free of charge.

Parking

No parking available.

Children and extra bed policy

Children of any age are allowed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.