The Phoenix Hotel Zermatt
★★★ Untere Wiestistrasse 11, Zermatt, CH
9.6 guest rating· 556 reviews
About this hotel
Hotel Phoenix in Zermatt
Located in the serene Wiesti quarter, Hotel Phoenix offers a blend of rustic charm and modern comfort. Cozy Rooms with Modern Amenities include flat-screen TVs, safes, and complimentary Wi-Fi in public areas. The use of wood, stone, and glass creates a unique ambiance for a peaceful night's sleep. Scenic Views and Relaxing Spaces allow guests to enjoy the Matterhorn vista and unwind in the bar or lounge. Wake up to a Delicious Buffet Breakfast before exploring Zermatt's picturesque surroundings. With its proximity to the train station and local shops, Hotel Phoenix is the ideal choice for your stay in Zermatt.
Amenities
- WiFi available
- Fitness facilities
- Bar
- Screens / Barriers between staff and guests for safety
- Pets allowed
- Pet basket
- Pet bowls
- Golf course
- Ski storage
- Skiing
- Tour desk
- Non-smoking rooms
- Non-smoking throughout
- Access to health care professionals
Show all 59 amenities
- Board games/puzzles
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Cycling
- Daily housekeeping
- Delivered food - securely covered
- Express check-in/check-out
- Fire extinguishers
- First aid kit available
- Fishing
- Food delivered to guest room
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Hiking
- Invoice provided
- Ironing service
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Shuttle service
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Terrace
- Wine/champagne
Location
Untere Wiestistrasse 11, Zermatt, CH
- Check-in
- from 03:00 PM to 07:00 PM
- Check-out
- until 10:30 AM
What guests say9.6556 reviews
Wonderful
10.0Both the Matterhorn view and the breakfast were amazing!
Encantadisimo,repetiremos.
10.0Trato excepcional,instalaciones muy cómodas y limpias,una muy grata sorpresa.
− Que no sabíamos que había un servicio de recogida en la estación y tuvimos que llegar cargados con las maletas
Guest review
9.0Rundum sehr gut
Incredible stay with access to Alpen Spa resort.
10.0Amazing free breakfast!
− No laundry facilities
Gemütlich
8.0Schöne, saubere Zimmer
− Alles war gut
Good to know
Please note that only a limited number of children's cots are available. If you arrive with children, please inform the property in advance.
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
Please note that there will be a surcharge if you arrive with more guests than stated in your booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
›Internet
WiFi is available in all areas and is free of charge.
›Parking
No parking available.
›Pets
Pets are allowed. Charges may be applicable.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 0 years old stay for CHF 100 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.