Piste Hotels

Hotel Excelsior

★★★ Hofmattstrasse 38, Zermatt, CH

9 guest rating· 550 reviews

About this hotel

Panoramic Mountain Views

The renovated, family-run Hotel Excelsior in Zermatt offers stunning panoramic views of the local mountains from all rooms, making your stay truly unforgettable.

Gourmet Dining Experience

Indulge in a culinary journey at La Ferme restaurant, where French and Swiss cuisine are expertly prepared and served in a charming setting with a summer terrace.

Convenient Location

Located just 400 meters from the Gornergratbahn and Sunnegga Express funicular stations, Hotel Excelsior provides easy access to explore the beauty of Zermatt effortlessly.

Experience luxury, breathtaking views, and exceptional dining at Hotel Excelsior. Book now for an unforgettable stay!

Amenities

  • WiFi available
  • Restaurant
  • Bar
  • Pets allowed
  • Ski storage
  • Skiing
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
Show all 41 amenities
  • Contactless check-in/check-out
  • Cycling
  • Daily housekeeping
  • Fire extinguishers
  • Garden
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Hiking
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Minimarket on site
  • Packed lunches
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Sun terrace
  • Terrace
  • Thermometers for guests provided by property
  • Wine/champagne

Location

© OpenStreetMap contributors

Hofmattstrasse 38, Zermatt, CH

Check-in
from 03:00 PM to 10:00 PM
Check-out
until 11:00 AM

What guests say9550 reviews

+ Clean and comfortable rooms+ Friendly staff+ Great breakfast+ Excellent locationA little noisyMissing tea/coffee facilitiesHigh price for some amenities
Cleanliness9.3
Service9.3
Location9.3
Room Quality8.8
Amenities8.3
Value for Money8.8

モルゲンロートに染まるマッターホルンが見られて最高❣️

8.0

広いお部屋のベランダからマッターホルンが見えたこと

トイレが2個もありビックリ、シャワーがあったがバスタブがなかったのが残念

TOSHIE · JP · 2026-07-12

Guest review

5.0

Boa localização

A torneira do chuveiro é um perigo! Enquanto tomava banho acidentalmente toquei na torneira e ela estava a ferver!!! O material com a passagem da água quente ficou a escaldar ou seja é extremamente perigoso pois pode causar queimaduras.

Joana Rocha · PT · 2026-07-10

Everything that we wanted for a short stay in Zermatt.

10.0

Superb view of the Matterhorn, lovely room and facilities.

Nothing.

Alan · GB · 2026-07-10

Estupendo

10.0

La habitación, la ubicación, el restaurante y el bar….Phillipe, el dueño, es muy atento así como todo el personal de la recepción….la chica muy buena nos ilustró muy bien , tbn los chicos del bar y restaurante. Muy bien

Fernando L · PR · 2026-07-06

Good to know

Please note:

Zermatt is a car-free resort. Cars can be parked at the nearby town of Täsch (at a cost), where there is a regular train service running to Zermatt.

A deposit may be required at the property.

Internet

WiFi is available in all areas and is free of charge.

Parking

No parking available.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 2 years old stay for free when using an existing bed.

Children from 3 years old to 5 years old stay for free when using an available extra bed.

People 6 years old and over stay for CHF 50 per person per night when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.