The Omnia

Simple, luxury with exceptional service in the heart of Zermatt!

10.0

This is a simple yet luxury hotel in the heart of Zermatt, but quietly away from the action as you walk through a cave and ride an elevator a few floors up to reach the lobby. You are just minutes away from the train station, gornergratbahn,, sunnegga funicular and many restaurants. They will pick you up directly from the train station in an adorable little car to help with luggGe. Welcome drinks and breakfast were included. Breakfast included ability to order À la carte main courses and include a great selection of fruits, yogurts and breads. Our room was comfortable elegance with a balcony overlooking Zermatt. We used the pool and hot tub which was a quiet sanctuary with views of the Matterhorn. The only downfall is there is no AC and we happened to be there in the heat of the summer.

An unforgettable stay , truly exceptional!

10.0

Our stay at The Omnia exceeded every expectation. From the moment you arrive through the hotel’s unique entrance carved into the rock, you realize this is a very special place. The entire experience is thoughtfully designed and unlike any other hotel we’ve stayed at. The welcome drink with the breathtaking view of the Matterhorn was a wonderful way to begin our stay. The complimentary snacks available throughout the day in the lounge were a thoughtful touch and greatly appreciated. Our room was spacious, elegant, extremely comfortable, and impeccably maintained. The spa area is simply outstanding, peaceful, beautifully designed, and an experience not to be missed after a day exploring Zermatt. Breakfast deserves special recognition. It is generous, with an excellent selection of fresh, high-quality products, including made-to-order dishes. Everything was delicious and beautifully presented. Most importantly, the service was exceptional. Every member of the staff was genuinely warm, attentive, professional, and always eager to help. Unfortunately, the only name I remember is Lorene, who was wonderful, but every single staff member contributed to making our stay truly memorable. The Omnia is a hotel that fully meets the expectations of guests seeking the highest standards of luxury, comfort, and hospitality. Every detail reflects excellence. We would return without hesitation and highly recommend it to anyone visiting Zermatt. It was, without a doubt, one of the best hotel experiences we have ever had.

Magical honeymoon stop

10.0

Truly the most magical stop of our honeymoon! The staff at the Omnia were welcoming and incredibly helpful, scheduling restaurant recommendations and making sure our every need was met. The entrance through the cave made visiting town easy while also making the hotel feel like a secluded and peaceful hideaway (and it felt like something out of a James Bond movie!)

Perfect in every way

10.0

Everything about our stay at The OMNIA was great. It’s a beautiful place in a perfect setting with lovely, clean rooms, a stunning restaurant with excellent food—but the most impressive factor was the level of service. Every single staff member was genuinely friendly, helpful, and went out of their way to make sure we were getting the most from our visit. We loved it!

Our nicest stay on our trip

10.0

This is a lovely place to stay with lovely service, accommodations, views, and amenities. We had a corner suite with (non-Matterhorn) mountain views. The suite was well-appointed, quiet, and quite large with 2 bathrooms and a very large living/dining area. The beds were heavenly. There were several other little extras like treats when we arrived, turndown service with chocolates, etc. The included breakfast buffet was excellent. We enjoyed the pool and outdoor hottub as well. The porter drove us to/from the train station, easily accommodating our delayed arrival (due to the French train strike). Note: the arrival tunnel is fun to go through!

− Nothing!